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What Kind Of Web Conferencing Consumer Are You?


IMG 4893Web conferencing can be a tricky subject. With lots of different providers out there, how do you know which is the right solution for you?  There are 3 categories that you will most likely find yourself in when searching for a webinar conferencing provider:


1.)The Novice. Don’t worry, everyone needs to start somewhere. As you will quickly learn there are a lot of key words and phrases that are used in this industry. Do not get flustered if you don’t know the difference between a webcast and webinar…it’s okay, we’ve all been there.  Chances are you’re looking for a platform that is quick to set up and easy to use. Onstream Meetings Free might be exactly what you are looking for.

  • Great for quick impromptu meetings
  • Up to 3 Webcams enabled
  • High quality collaboration session
  • No credit cards, no limitations
  • Completely free.

 Click here to sign up for your free account today.


2.) The Tech Savvy IT Manager. You’ve been in the IT game for a long time now. Nothing gets past you and your department that doesn’t meet their demanding standards. If it isn’t secure, reliable, and complimented with 24/7 support, you don’t want it anywhere near your office. Well luckily for you Onstream Webinars just may be your solution. Onstream Webinars is 128 bit SSL encrypted and comes with RTMPE (Real Time Messaging Protocol Encryption) for added security. The 100% browser based and download free platform makes it easy for the entire office to use. That way you can focus on something other than your web conferencing solution. When you do run into any questions, Onstream Media is there to help, always. With 24/7 support your questions will never go unanswered. To sign up for a free 30 day trial of Onstream Webinars click here.


3.) “My Boss Told Me to Find A Webinar Provider and Now I’m Here”  Welcome to the club! You are definitely not alone. Maybe you have had some experience with web conferencing before or perhaps you are just testing out different platforms for your company. Whichever the case, Onstream Webinars is a great solution for you. Need customized branding? Registration page? Screen sharing? Chat? Polling? Q&A? Whiteboard? Recordings? Well with Onstream Webinars, you’ll easily find all of these features plus many more. The best part is you can test Onstream Webinars free for 30 days. No credit cards required. Click here to register for your trial.


Great for lead generation, demos, training and more, Onstream Webinars is a great solution for everyone. From novice to webinar expert our platform can prove to be a valuable asset to your organization. For more information please visit or call us at 1.888.353.3094 

Transitioning Into an IoT Provider? Make Sure Your Customers Are On Board


describe the imageRight now, your brand is undergoing a massive transformation as many of its core products become IP-enabled. The Internet of Things (IoT)—or the global movement that will result in billions of ordinary objects and systems connecting to the Web— has come to your enterprise. As a result, your company is rebranding itself as a provider of next-generation solutions.

But, do your customers fully understand why your company is embracing IoT technology? Don’t assume that they do! A vast majority of people are still struggling to comprehend its basic parameters. This lack of awareness is widely prevalent, affecting even our nation’s top brass in Washington, according to Fortune Magazine.

Moving forward, education must, therefore, remain a core part of your IoT marketing strategy. Show your customers how manufacturing connected devices will ultimately lead to better products and personalized, data-driven customer experiences. The more you educate your customers, the more they will see how IoT technology is something they should get excited about and welcome from your brand.

One way that you can educate your customers about your new IoT products is by hosting educational webinars on a regular basis. By hosting educational webinars, you can walk your customers through the basics of your connected solutions and also open the floor to comprehensive Q&A sessions with members of your marketing department, C-suite and design teams.

Click here to learn more about how Onstream Webinars
, a leading webinar services provider, can provide your business with the platform it needs to deliver first-class educational presentations.

Frustrated With Your Business’s Web Collaboration Software? You’re Not Alone!


SplitShire 5069 1800x1200 970x500There’s nothing worse than feeling like your online business meeting is at the mercy of your unpredictable Web collaboration software. Buggy, outdated and inefficient software can send the wrong message to your client: that your business lacks the necessary technology to consistently perform at a high level.

Is your business facing this problem with its current Web collaboration software? If so, it’s not alone. Research from Ovum shows that 66 percent of buyers are in the market for a new Web collaboration tool.

Why are so many organizations unhappy with their current Web collaboration software? According to Ovum, 42 percent of users want a better user experience, 19 percent want reduced license and server costs and 9 percent want better features (like file and screen sharing). The fact is that many Web conferencing solutions—particularly the free ones—are extremely limited in their offerings. Many don’t offer the necessary communications tools for effectively conveying ideas between end users.

So, where should you look for answers?

Onstream Meetings is a great place to start. Its browser-based cloud conferencing platform, Onstream Media, combines over 100 features into a user-friendly interface. Using Onstream Media’s all-in-one Web collaboration platform makes it easy for end users to share and edit documents while engaging in crystal-clear audio, text and video chats.

It’s a well-rounded platform that will provide your business with all of the tools it needs to facilitate high-quality meetings online. 

Click here to learn more about how Onstream Meetings can provide your business with a leading Web collaboration tool.

Don’t Overlook the Importance of Clear Communication During Webinars


computers keyboards macbook colors 2560x1600 wallpaper 12What do you do when you want to feature a guest presenter in your webinar but he or she speaks broken English? It’s one of the dilemmas you may face as a marketer when planning webinars that involve experts in a particular subject matter.

After all, the guest speaker could be a major industry influencer who encapsulates a compelling use case for the rest of your customers. Yet the last thing you want to do is to put someone in the spotlight who will have difficulty communicating his or her ideas with your customers.

If this problem arises, it’s important to remember the primary reasons for hosting a webinar: to captivate your leads and drive sales. This should inform your decision making. After all, even one of the most exciting speakers in the world will do little to advance your goals if your audience can’t understand what he or she is saying. 

In fact, if nobody can understand the moderator, your webinar will most likely experience high exit rates and poor reviews.

Here’s what you can do to skirt this problem:

If you really want to have this industry expert speak, request a pre-recorded interview and use closed captioning to ensure attendees can understand what is being said on the screen. This way, your customers can easily follow along—which also opens the door to inviting the speaker to present in his or her own native tongue.

If the guest speaker is not open to conducting a pre-recorded interview, it’s better to share his or her insight in the form of a written statement.

Have you ever come across this problem during a webinar? We want to hear your suggestions for dealing with the issue.

How Do You Care For Your Disabled Customers?


download (4)Meet one of your customers, Joe. Joe is profoundly hard of hearing, which means he is incapable of registering any sound under 91 decibels. This means that it is very difficult—if not impossible—to communicate with Joe over the telephone.  

Customers like Joe have the same pressing needs as any other patron , though. So how can you serve them without using the telephone?

The answer is through Web conferencing. By using a Web conferencing platform like Onstream Meetings, you can use a combination of text and video chatting tools to exchange information in real-time. When leveraging video conferencing, a customer service agent can carry on a meaningful conversation by utilizing sign language, a tactic that would prove futile over the phone.  

Onstream also makes it easy to exchange a variety of graphics, which can enhance dialogue and make it easier for customers to understand information as it comes from an agent. These graphics can be easily stored in a cloud-based content library, so that agents can extract them with little to no hassle during a conversation.

That’s not all Onstream can provide, though. In tapping the company’s closed captioning service, you can also make it easier for those with disabilities to understand your live webinars and webcasts. This is especially useful for federal organizations, or those seeking federal funding, that must offer such services to remain in compliance with sections 504 and 508 of the Rehabilitation Act.

So, do you have the ability to offer first class customer service for your customers? Click here to get started with Onstream Media today.

Why Your R&D Team Should Be On Every Online Product Webinar


use thisIt’s not always easy for research and development teams to predict what customers want to see in the products they create.

Big data, for instance, can be very helpful, but it only provides a broad overview of a large customer demographic and doesn’t provide the ability to drill down into individual preferences. Likewise, other forms of customer research—like looking at online customer reviews and conducting mail-based surveys—take time and don’t always provide helpful information.

An effective way to bring your R&D team up to speed is to have a member sit in on your online product webinars. Doing so will help them gain a wealth of invaluable feedback in the form of questions and comments. After all, most webinars will offer a specific question-and-answer section at the end that can be used to interact with customers.

Research and development representatives can either sit in silently and take notes, or interact directly with customers. And in some cases, individual customers can be specifically targeted up for follow up questions in order to gain a better reading of what he or she may be looking for in the product.

Consider it an open, pressure-free invitation to connect with customers in real-time and exchange meaningful dialogue about your company’s offerings. There is perhaps no better window for doing this, short of the brief window of opportunity you may get on a customer service or telemarketing call.

Remember: The more in tune with your customers your research and development team is, the easier time you will have creating the products and services they can’t live without.

Click here for more information about how Onstream Media’s webinar services can help your research and development team understand its customers better. 

Five Cybersecurity Tips To Stay Safe Online


download (2)Has your business been neglecting its cybersecurity policies? If so, it’s time to start thinking about this critical, yet oft-neglected, best practice. After all, your business could already be under attack from cyber espionage without even knowing it.

Most of the time, business leaders neglect enforcing cybersecurity strategies because they don’t want to spend extra money or time. But keeping your business secure doesn’t have to be so challenging. Here are five easy and affordable tips that you can use to keep your organization safe from hackers and malware:

  • Encrypt everything that moves: Think about the sheer volume of sensitive data that your business sends and receives on a daily basis. Even if your network is protected, chances are likely that a vast majority of networks you interact with over the open Web are not. Fortunately, many Web conferencing and email platforms come with free data encryption services so that you can ensure your company’s information will be rendered useless if it falls into the wrong hands.
  • Put trust in the cloud: Keeping a network up-to-date with the latest security patches and updates is an around-the-clock job. It’s also expensive, too. Rather than taxing your already maxed-out IT team, or further straining your budget, invest in the services of a secure, offsite cloud provider to manage your data on a daily basis.
  • Invest in strong authentication: This is particularly important if you employ telecommuters, who will be likely to log in to unsecure networks in locations like coffee shops and libraries. If your workforce is largely mobile, look into identity verification solutions—like biometrics—to ensure that your end users are in fact who they claim to be when accessing sensitive information.
  • Watch your mobile endpoints: Make sure your employees are current with the latest information about mobile security. Right now, for instance, there is a new Heartbleed-style bug to worry about in circulation called “Stagefright.” It basically lets hackers send a targeted message via SMS, which allows easy backdoor entry into a phone’s operating system.
  • Beware of rogue employees: Sometimes, the biggest cyber threats can come from within your own organization. To combat this, set up strong access controls so that you can protect against disgruntled employees, or former ones, who may be looking to inflict harm on your company or steal information for personal gain.

Here’s What Jan Ozer Taught Us That You Should Know…


Jan Ozer knows a lot about webinars- seriously. The 25 year industry veteran knows all of the “do’s and don’ts”, “tips and tricks”, and “how-to’s” that anyone can think of. With over 20 published books about video technology, Jan Ozer is quite possibly the best around. Jan recently hosted a live webinar sponsored by Onstream Media entitled “How to Look and Sound Like a Pro in Eight Easy Lessons” in which he shared some of the industry secrets detailed from his most recent book titled “Mastering Webcam and Smartphone Video: How to Look & Sound Great in Webinars and Videoconferences. Onstream Webinars Edition”  which is available now. You can watch Jan’s webinar on demand by clicking here.


By following these 8 easy steps you can drastically improve the quality of your webinars.


1.) Ensure you have sufficient bandwidth

Bandwidth is something that most people take for granted when hosting a webinar. The fact of the matter is without sufficient bandwidth your video stream isn’t going anywhere.  Jan suggests that you test your bandwidth connection prior to your event by going to This site will allow you to check your ping, as well as upload and download speeds for free. Always make sure you have high upload speed to ensure a smooth video stream.

2.) Choose the perfect background and apparel

Think contrast first, a black shirt against a black background lacks aesthetic appeal. You do not want to get lost in your background but also keep in mind that you do not want to pop out either. Try to find a natural balance between you and your background. Also, if possible try not to wear glasses - Glasses tend to create glare and can be a distraction to your audience.

3.) Shoot like a professional cameraperson

Presenting a professional video stream is an important part of your overall webinar. Always remember to shoot from eye level. Shooting video too low or high could create some unfavorable angles. Be sure to remember the rule of thirds; draw a tic-tac-toe board on your screen and try to position your eyes to be in the top row center of the board.

4.) Buy and use extra lighting

Lighting can make a big difference in your video, so try not to settle for only overhead lights! Purchasing an inexpensive clamp light in which you can adjust in front of you will make a significant difference in the amount of exposure you receive.

5.) Fine-Tune your webcam image

Fine-tuning your webcam goes hand-in-hand with your lighting setup. If you are able to get sufficient exposure through your lighting, your webcam will usually automatically get the best picture. However, if your lighting is lack luster you may need to go into your webcam preferences to manually adjust brightness, gain, and contrast.

6.) Use an external microphone

Although it can be a simple solution, using the microphone that is embedded in your computer can have some big drawbacks. Embedded microphones are omni-directional; meaning they can pick up ambient sound and other noise from your computer. The better solution is to use an external microphone which uses a cardioid pickup pattern that minimizes ambient sound and echoes.

7.) Understand your audio volume target

If you were to look at a waveform of the sound from your microphone, the ideal picture would consist of very large waves while you speak and very flat lines when you are silent. The better quality of microphone you use will dictate how much background noise gets picked up.


8.) Adjust your volume

Referencing back to audio volume targeting, adjusting the volume on your computer is an important step. In order to produce the best audio quality you may need to make some adjustments to your computers volume.


Onstream Media is a leading online service provider of corporate audio and web communications, including webcasting, webinar, webconferencing and video publishing technology. Our innovative webcasting platform is ranked #1 by TopTenREVIEWS, and Infinite Conferencing, a division of Onstream Media has been recognized by the International Business Times as the #1 conference provider. To learn more about Onstream Media please log onto

Cisco Bug: CSCuv36151 - Users cannot share screen after KB3069392 update


As of August 5th Cisco WebEx users who have downloaded the Microsoft update KB3069392 have been unable to utilize screen sharing capabilities. 

“When clicking the Share button, other participants only see a blank grey screen. This occurs for every meeting.”-Cisco WebEx  

If you are one of the many WebEx users who are affected by this technical error don’t panic. Onstream Media is your solution. Screen share effortlessly with Onstream Meetings Free, the newest platform to be released by Onstream Media. Simply sign up and enjoy! No credit cards, no downloads, no hassle. Onstream Media prides itself on providing reliable solutions for your busy life. To find out more about how Onstream Media can help you and your business grow please visit us online at

It’s Time to Evolve From Email Collaboration in Your Enterprise


IMG 4892Two of your workers are trying to sort out a problem via email. They can’t agree, so they loop in a third person for advice; this person involves several more employees. As more people are added to the chain, it results in a seemingly endless—and confusing—thread of information.

This is just one of the many pain points of email-based collaboration. Some other common problems to collaborating via email include:

  • Time delays: Trying to brainstorm with someone in real time via email is just about impossible when the person is located in a different time zone. Waiting several hours for a response, in other words, can slow down a conversation and impede progress.
  • A lack of security: One of the biggest downsides to email communication is that it’s easy to send a message to the wrong person. In doing so, an entire chain of sensitive information could be opened up to someone outside of the organization. This is especially dangerous if there is sensitive proprietary information that could result in a data breach, or a major loss of revenue if leaked to a competitor.

The fact is that email should be reserved for basic communication among employees, and for notifications. If your business is still using email for collaboration purposes, it’s time to migrate to an advanced online meetings platform that can facilitate high-quality interactions.

Online meetings provider Onstream Meetings, for instance, facilitates cutting-edge online collaboration sessions using features like screen sharing among remote end users; real-time document editing tools; and audio, video and text-based chat solutions.

You can learn more about how Onstream can transform your business’s online meetings by clicking here.

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