Follow-up after the event is critical. Compare the list of registered attendees versus those who actually attended. Gather their contact information so you can send out surveys and receive feedback, if desired. The key is to get your follow-up emails out as soon as possible after the event, as well as any information you promised to deliver to your audience via email. A prompt follow-up means your webinar is still fresh in your audience’s mind and the feedback will be more valuable. Within an hour is the best amount of time.
When you choose to use operator assisted conferencing for your major conference calls, you can expect a better overall experience for yourself and all your attendees. It doesn’t matter if you will be holding a meeting for a handful of people or a much larger group; the operator is there to ensure your call goes as smoothly as possible. This makes it a good choice for just about any type of meeting you may need to hold, including shareholder meetings, team meetings, project updates and even special events.
Once you gain a solid grasp on what operator assisted conferencing is and how it can help you with your audio conferencing needs, you will be able to use it for all those important business conferences. With the right provider, you will be able to fully customize your conference for the best results and less stress for you
When you throw a long, involved question at your audience from the start, it is going to take them much longer to become familiar with the chat feature. Instead, ask something simple and short at the beginning of your web conference, such as their names or where they are from. This allows your audience to find the chat box, learn how to use it and practice responding before you require them to create a longer, more involved answer. Lastly, you should also recognize at least a few of the responses verbally so you can show your audience you are really reading what they write.
Today’s world is more of a global economy than ever before. With all the advances in technology, businesses are able to reach around the globe to expand their customer base. If you want to tap into this global market, translate your online webinar into a variety of languages so you can offer something people around the world will understand. Make sure you translate both the content on the slides and the audio content for the best results.
In addition, to speaking directly on a conference call, the use of instant messaging as a backchannel can be a great tool to help you and others get the most out of the call. Instant messaging your colleagues while on a call can help ensure that everyone is on the same page, by being able to ask simple questions that would otherwise interrupt the flow of a conference call. Lastly, the use of instant messaging is a great way of letting the moderator leading the call the most know that you want to say something.
If you decide to utilize a webcam during your web conference, make sure to maintain frequent eye contact with the camera. By doing so, you will allow your remote audience to feel more like a part of the meeting, as it seems as if you are now talking directly to them. If you are not using a webcam, some services allow you to upload a JPEG of yourself. While your speaker photo may not update like video, it will still help the audience connect with you, while using less bandwidth.
Last minute changes to your webinar can have the potential to be highly disruptive. As such, adding new content at the last minute, like a new video or PowerPoint presentation, should be avoided if possible. Furthermore, making changes moments before start time do not allow hosts and presenters enough to practice or get acclimated and can lead to blunders and mistakes. Small adjustments such as fixing a typo are still acceptable and can be completed.
Often times, when conducting an audio conference there will be lulls of silence between people speaking. As the host, you can avoid this silence by acting as a presenter. More specifically, by using various talking points to fill lin lapses in the meeting you can keep the meeting moving along, while also preventing you from wasting time and having to depend on others for ideas. Lastly, filling the lulls of conversation can also make participants feel that you are well versed and providing useful and/or relevant information.
It is highly recommended that you, as a host, plan on providing a brief introduction during the beginning of the web conference. The reason for this is that it is a good time to not only introduce yourself, but also others who may be presenting during the web conference. Lastly, this is an ideal time to provide any additional information to your participants such as what you expect out of them and also let them know how to go about asking questions during the web conference.
Just because some of your participants are unable to attend the live showing of your webinar doesn't mean that they are not interested or that they will not benefit from the content. As such, by making a recording of your webinar available, those who would want to re-watch , or those who could not attend the live broadcast, can take part in your webinar on their own time. Furthermore, as previously recommended, continue to promote your event, even once archived by including the link in your scheduled email blast reminders to help reinforce your message and take full advantage of your webinar recording.