After exchanging several emails and holding a handful of phone conversations with a prospect, your team has the potential customer right where it wants him or her in the sales process. The only thing left to do is close the deal by showcasing your product’s capabilities in an online meeting; you simply need to “wow” the buyer.
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Tags: meeting, meetings, Meeting tips, online communications, Online meetings
This is the standard, low-end Web conferencing solution used by most businesses today: two-way audio and video transmission. It has poor video quality (meaning it’s prone to choppy or delayed feeds) and it has no way of transmitting multimedia in real time. In short, it’s a low-budget approach to customer communication.
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Tags: conferencing tips, web conferencing, conferencing provider, web conferencing tip, web conferencing tools, Web conferencing Best Practices;, web conferencing benefits, web conferencing tips, conferencing
In many ways, hosting a webinar is like putting on a play. Your goal should be to put on a first-class production and ensure that your customers walk away feeling informed, entertained and confident about supporting your brand.
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Tags: webinar, Webinar services, webinar best practices, Webinar promotion
As an IT professional in the healthcare industry, ensuring HIPAA compliance in your online meetings suite is one of the most important responsibilities that you have. After all, data breach violations can cost upward of $1.5 million per incident. And aside from the steep fines associated with HIPAA negligence, your business’s reputation could be tarnished in the eyes of its customers if their private information is stolen or compromised.
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Tags: meetings, online communications, Online meetings, online collaboration
As a small to midsized business (SMB), your company does not have the luxury of a big budget or an established reputation to help it connect with customers and market its products or services. So customers might want to do a bit more digging for information about your company before choosing to invest in your solutions.
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Tags: meeting, meetings, Meeting tips, online web event, online communications, Online meetings, online collaboration
We’ve all been there: You’re 20 minutes into a webinar and your eyelids are drooping, your head is nodding and you’re wishing the Keurig machine was closer to your desk. The webinar is a snooze-fest, and you’ve completely lost interest.
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Imagine you’re about to make a big sales presentation to a prospective client via your webinar service over the phone. All of a sudden your target expresses frustration over not being able to log onto your platform because he or she doesn’t have administrative rights to download the software being used. The meeting shuts down and your sales deal washes down the drain.
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Tags: Webinar services
Picture this: You’ve put several hours of hard work into researching and piecing together a webinar. The presentation is jam-packed with valuable information, and you’re convinced it will be the talk of your industry for the rest of the week. But when it comes time to go live, you find there are only a handful of attendees present.
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Tags: Webinars, Onstream Webinars, Webinar services, ONW, Webinar marketing
Interested in taking your content marketing to the next level? Check out this interesting infograph just published by Visual.ly...
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When conducting an audio conference it is strongly suggested to have one primary topic to focus on in order to limit the length of your conference call.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
For some web conferences, using a central office speakerphone might be all you need. However, especially in noisier office environments the use of a headset with microphone that plugs into your phone or computer if using VoIP, provides better audio quality along with some other great benefits. These benefits include but are not limited to being able to keep your conversation private, while also keeping unncessary sounds like a speakerphone echo effect at bay.
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When planning and scheduling your next event, remember to set your webinar so that reminder emails for all registrants are sent on the same day of the webinar and also 30 minutes before the webinar is scheduled to begin. By doing so, you can potentially increase the attendance rate, as you keep your webinar event on your audience's minds.
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When conducting a conference call, it is suggested that you occasionally ask participants for their opinion or concerns about the topic you're covering, at different times throughout the call. In addition, make sure to address whomever you are directing the question at by name. By doing so, the participants are more likely to pay attention, since there is the possibility that they might be called upon for their input.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
When preparing for a web conference, it is suggested that the presenter utilize two computers for a practice session. By doing so, the presenter will be able to log in on one computer as the moderator and on another computer as a participant. As the presenter works his/her way through the presentation, they can look at the participant computer to see what the particpants would be seeing for the live session. If you do not have two computers available to you, try using a dual monitor display and two different web browsers to achieve a similar result.
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
When detailing important statistics during a webinar that you want your audience to remember, you must make sure to properly portray the graphics by creating slides that are more uniform with the rest of the presentation. Moreover, the entire presentation should follow a theme, including the background colors of the slides. Make sure the text that details the statistic stands out from the background and your graphic works with and reflects that statistic. Lastly, you don’t need to include a lot of information on a slide. Your verbal presentation will elaborate.
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In order to further enhance productivity, some companies have had great success in conducting their audio conference calls in a Question & Answer format. By doing so, the presenter or main speaker will not be required to prepare any material for building a presentation or talking points. As long as the presenter asks for the questions ahead of time, they can prepare based on those specific questions you receive, allowing them to better tailor the call to the participants' needs.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
When using webcams during your web conference make sure that you adjust the positioning for least possible angle between your camera and your eyes' gaze. Most often, to reduce this gaze angle you would place the webcam near your monitor by the area of the screen you watch the most often. In most common web conferencing scenarios, this would be on top of your monitor, either centered or slightly off to the left or right.
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It is commonplace to allow questions and discussions in the middle of a classroom session, but this is not the best format when hosting a webinar. When talking to an audience you can't see that has joined you in virtual session, the speaker in the webinar needs to take charge of the flow. It is for this reason, we recommend assigning specific time slots within the webinar for questions and discussions. Most often, the particpant Q&A is done in the last 15 minutes of the webinar session.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
When conducting a major conference call, it is suggested to have someone connected on the line to support you. By utilizing an operator for your conference call, you will be provided with a dedicated conference specialist who will aid you in prepping for your event and then handle all of the various needs not only during but after your meeting, as well. These services include but are not limited to opening statements, assisted Q&A sessions, closing statements and even custom reporting. Lastly, by having an operator on your conference call, the participants will have someone to reach out to for direct help if they need to troubleshoot or get answera to technical questions.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
When conducting a web confenrence, it can be easy to get caught up when you're attempting to summarize the presentation. As such, the important thing about presentations is to make sure to try and kreep them succinct. If you can’t summarize your main point in 15 words, you need to try again. This short summary will keep you from boring your attendees.
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Prior to conducting a webinar, make sure you have given yourself ample time to research your topic. The more you know and research about the topic, the easier it will be to present it to your audience. In addtion, it will aid in being able to field any questions that may come your way. Remember that, if people are taking time out to listen to your presentation, they will expect that you have valuable knowledge about the subject to share with them.
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In order to prevent people from cutting each other off, or speaking over one another during a conference call, we suggest the use of a “round-robin” method. More specifically, the moderator or whomever is in charge of the teleconference calls on each of the participants and asks for their comments. That same order of participants would then be used for each discussion point being covered. This allows for a formal and organized method of making sure everyone gets a chance to speak. To help do this, try using the participant list and follow its order.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
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When conducting a web conference, try to put an additional person in the room with the presenter. This way, the conversation can be directed at an individual rather than into a microphone or the computer. Not only will this aid in the presentation sounding much more natural and captivating for the listeners, but it will also help to put the presenter more at ease.
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
Regardless of how much you plan and prepare when conducting a webinar or any type of virtual meeting; there is still a chance that things can still go wrong. As such we recommend that you as the host ask yourself at least the following three preparation questions prior to the start of your event:
1.What is course of action if my phone disconnects or drops audio?
Answer: We suggest providing a backup dial-out number where you can be reached.
2.What would I do if my computer crashes mid session?
Answer: Keep an extra computer logged into the session on standby.
3.What if my guest guests are unable to attend the live session?
Answer: Have a backup or on-demand presentation. This way, those users who may have difficulty connecting to the live session, can watch your topic at their leisure.
1.What is course of action if my phone disconnects or drops audio?
Answer: We suggest providing a backup dial-out number where you can be reached.
2.What would I do if my computer crashes mid session?
Answer: Keep an extra computer logged into the session on standby.
3.What if my guest guests are unable to attend the live session?
Answer: Have a backup or on-demand presentation. This way, those users who may have difficulty connecting to the live session, can watch your topic at their leisure.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
As a host, you will have access to advance features during your audio conference including the "music hold" feature. This feature greets your audience with elevator music prior to the start of the event, so that they are aware that they were able to successfully connect to the session. However, once your session has started, try to avoid putting your phone on hold.This is due to the fact that with many audio conferencing services, your hold music will begin playing again into the conference call, making it impossible for the other attendees to continue the meeting
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
Often times when conducting a web conference, you will be using bandwidth intensive features such as the webcam or screensharing. For this reason, we recommend the use of a wired connection. While WiFi may seem like a good option for a web conference session, it has its negatives. The most common issues associated with being on WiFi for a web conference are related to connection quality. With a WiFi connection you will be more prone to spotty session quality and transmission speed.
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It is often commonplace to witness discussions or for a teacher to allow questions in the middle of a classroom or collaboration session. However, when you move in to the virtual meeting space, where you are talking to an unseen audience, the speakers or moderator need to be sure manage the overall flow of the webinar session. More specifically, it is vital to assign specific time frames within the webinar for questions and discussions and proceed according to the aforementioned plan. We suggest allotting the last 10-15 minutes of session to Q&A, depending on the overall length of the webinar.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
Planning a webinar is much like organizing a traditional event—there are many details to consider, all of which are important.
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Running late happens, but do your best not to be late for any phone conferencing appointments. It is always best to arrive about five to 10 minutes early so you can become comfortable with the audio conferencing software and ensure that all participants know what to do once they connect. This also allows the meeting to start on time and avoids the distraction of late entrants.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
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Join Ken Molay, President of Webinar Success, as he explains the differences in web collaboration technologies and what you should be asking your potential vendor in order to make an informed decision. Learn how Onstream Media can help you deliver useful multimedia presentations to key audiences. View Now.
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Learn how to effectively use Onstream Media's marketing automation & webinars in each stage of the funnel to drive conversions. View now.
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The best content marketers don't just create great webinar content - they also know how to market it seamlessly. Onstream Media can help you optimize each step in the marketing process. View webinar to Learn how.
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It is important to remember that when conducting a web conference, you should make sure not to present too quickly. More specifically, regardless of how fast your work or home internet connection is, your participants will also experience some level of difference between what you see on the screen and what they are seeing. To combat these latency issues, try working around 50% slower than you would in an in-person meeting.
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
When conducting a webinar your main goal is to inform your audience, but you also want to keep them entertained and interested. Keeping this in mind, simple facts won’t do, even in the most serious presentations. While you don’t need to have your audience rolling in the aisles, adding some personality and emotion to your presentation will go a long way toward success, as it helps to humanize you with your audience, allowing for better connection and interactions.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
When conducting an audio conference, it can be tough to decipher what someone is saying when everyone tries talking at the same time. This is especially true if you're asking for a reply to a question and everyone chimes in. As such, if you are looking to get a reply to the last thing you have said or asked, try specifying who you would like a reply from instead of just saying something along the lines of the vague, "Does anyone have anything to say?"
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
Regardless of whether you're connecting to your web conference from a your office, home or on the road, it is very important to take into account the positioning of your webcam. For example, it may be that your work desk setup is slightly better suited for multitasking projects than for conferencing and will need to be tweaked. Make sure to preview your own webcam output to make sure that you're at just the right distance from the camera so that you do not appear too relaxed or stiff. Lastly, avoid pointing the camera at a direct light source such as a window or lamp, as this can cause the webcam to overcompensate and whiteout the video.
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Make sure to always record your webinar sessions, not only for your audience but also for yourself. This way, you can review the recording and find ways to improve your performance by tweaking tempo, slide changes and transitions, and overall smoothness of content delivery. In addition, by reviewing the webinar after it has ended, you can also imagine it from the participant standpoint which will allow you to adjust interactive features such as polling and Q&A for future events accordingly.
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If you have ever held a conference call, chances are you were talking to your attendees for a particular purpose or reason. For that reason, we suggest that you send a quick thank you note or the meeting minutes via email upon completion of the conference call. This will help to transfer content that was discussed during the call to a written format for further follow up. Lastly, it will also allow anyone who may still have had a question or comment that couldn't speak during the audio conference, a chance to share their information with fellow attendees.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
It is important to remember that the bandwidth of your Internet Service Provider determines the overall quality of the web conference communication. As such, make sure to exit from your email client, instant messaging service, extra browser tabs and anything else that accesses the Internet and could potentially slow your connection. Next, try to use a computer with a wired connection instead of wireless. This will help to ensure that you are not losing valuable bandwidth. Lastly, as with most offices you likely share your web access with coworkers. Politely ask them if they could minimize online use (especially donwloading or transferring files) during the web conference.
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
No one will know to attend if you don’t promote. In most cases, webinar tips state it is best to begin promotions about three weeks prior to the event. Some of the most popular methods of promoting include emails, social media, your website, LinkedIn and more. Check with your webinar vendor to find out about their services notifying, registering and reminding your attendees about the webinar. As you design your invitations, make sure you are clear about the date and time of the event, as well as how long it will last and what your attendees can hope to gain from attending. It is important to portray value in your live to build your attendance. Use email blasts, as well as create hashtags to use in social media, to bring attention to your webinar through various channels.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
It is common place when you're in a meeting in person or even a video web conference, to make eye contact with the person to whom you want to respond to your comment or question. This in turn, alerts that person and cues them respond to you. However, you will not have the luxury of making eye contact during an audio conference. As such, it is recommended that you say the name of the person with whom you wish to speak prior to asking a question or making a statment. For example, you would have to specifically ask an attendee - "Ron, where do we stand on those TPS reports?"
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
Scheduling a live webinar is one of the most difficult aspects, especially if your attendees span the globe. In addition, the date and time you choose can have a profound impact on the success of your event. For instance, studies have shown Tuesday and Wednesday are the top two dates for holding webinars. In fact, more than 50 percent of webinars are held on these two days alone. It is also important to avoid conflicts with major industry events. Finally, pay close attention to the time zones of your attendees and plan around the most convenient time for the largest number of attendees. You may also want to consider holding two webinars to reach a larger audience.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
A great way to aid in minimizing late arrivals by participants is by using permanent access codes, instead of having callers looking up a different code each time a conference is held. Furthermore, ever-changing, and often difficult to remember access codes can potentially cause delays of anywhere from a few seconds to several minutes. As such, to help ensure participants connect into you audio conference quickly and conveniently, always opt to use shorter, permanent access codes, because not only is it frustrating, but these delays cost your organization time and money.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
In order to avoid audio feedback during your web conference, adjust the position of your microphone and headphones/speakers to get the best sound. Ensure that your speakers are far enough from your microphone, to prevent any audio looping. If you are using a headset mic and earphones, ensure they aren't blocking your face, as this will help prevent muffled sounds. Furthermore, try your best to avoid moving things around or shuffling through papers while you or others are speaking. Lastly, turn off TV's, radios and other electornics to further eliminate background noise.
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
Follow-up after the event is critical. Compare the list of registered attendees versus those who actually attended. Gather their contact information so you can send out surveys and receive feedback, if desired. The key is to get your follow-up emails out as soon as possible after the event, as well as any information you promised to deliver to your audience via email. A prompt follow-up means your webinar is still fresh in your audience’s mind and the feedback will be more valuable. Within an hour is the best amount of time.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
When you throw a long, involved question at your audience from the start, it is going to take them much longer to become familiar with the chat feature. Instead, ask something simple and short at the beginning of your web conference, such as their names or where they are from. This allows your audience to find the chat box, learn how to use it and practice responding before you require them to create a longer, more involved answer. Lastly, you should also recognize at least a few of the responses verbally so you can show your audience you are really reading what they write.
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Today’s world is more of a global economy than ever before. With all the advances in technology, businesses are able to reach around the globe to expand their customer base. If you want to tap into this global market, translate your online webinar into a variety of languages so you can offer something people around the world will understand. Make sure you translate both the content on the slides and the audio content for the best results.
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In addition, to speaking directly on a conference call, the use of instant messaging as a backchannel can be a great tool to help you and others get the most out of the call. Instant messaging your colleagues while on a call can help ensure that everyone is on the same page, by being able to ask simple questions that would otherwise interrupt the flow of a conference call. Lastly, the use of instant messaging is a great way of letting the moderator leading the call the most know that you want to say something.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
If you decide to utilize a webcam during your web conference, make sure to maintain frequent eye contact with the camera. By doing so, you will allow your remote audience to feel more like a part of the meeting, as it seems as if you are now talking directly to them. If you are not using a webcam, some services allow you to upload a JPEG of yourself. While your speaker photo may not update like video, it will still help the audience connect with you, while using less bandwidth.
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Last minute changes to your webinar can have the potential to be highly disruptive. As such, adding new content at the last minute, like a new video or PowerPoint presentation, should be avoided if possible. Furthermore, making changes moments before start time do not allow hosts and presenters enough to practice or get acclimated and can lead to blunders and mistakes. Small adjustments such as fixing a typo are still acceptable and can be completed.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
Often times, when conducting an audio conference there will be lulls of silence between people speaking. As the host, you can avoid this silence by acting as a presenter. More specifically, by using various talking points to fill lin lapses in the meeting you can keep the meeting moving along, while also preventing you from wasting time and having to depend on others for ideas. Lastly, filling the lulls of conversation can also make participants feel that you are well versed and providing useful and/or relevant information.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
It is highly recommended that you, as a host, plan on providing a brief introduction during the beginning of the web conference. The reason for this is that it is a good time to not only introduce yourself, but also others who may be presenting during the web conference. Lastly, this is an ideal time to provide any additional information to your participants such as what you expect out of them and also let them know how to go about asking questions during the web conference.
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Just because some of your participants are unable to attend the live showing of your webinar doesn't mean that they are not interested or that they will not benefit from the content. As such, by making a recording of your webinar available, those who would want to re-watch , or those who could not attend the live broadcast, can take part in your webinar on their own time. Furthermore, as previously recommended, continue to promote your event, even once archived by including the link in your scheduled email blast reminders to help reinforce your message and take full advantage of your webinar recording.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
When scheduling your conference call, make sure to keep all the varying time zones that your participants may be dialing in from, in mind. Furthermore, if participants from across the country or abroad are going to be included, make sure to schedule the conference call in the time zone that is most convenient for the majority of participants. Lastly, make sure you notify your participants of what time zone your scheduled time reflects.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
Many web conferencing services have advanced features like screen sharing available. If you are planning on sharing your screen with the group, make sure that you enable the screen sharing feature prior to the start of your scheduled conference time. This helps to save time and also prevents others from having to wait during the meeting. Furthermore, it is suggested that you lower your computer’s screen resolution to at least 1024 x 768. This will help to reduce the data you are sending and as such, will help those viewers that have lower quality monitors see everything clearly.
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
You likely send out a great number of emails every day. Make sure to include a link to information about your webinar event or even the page for people to sign up. By doing so, this link will appear at the bottom of every email you send, attracting the attention of more people who may not receive your original email blasts and notifications, especially if recipients forward the email. Furthermore, make sure you highlight the webinar/webcast link and corresponding text in a different color so it really stands out. Once an event has ended you can remove this link and replace with one for a future event.
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At the end of many conference calls, the leader or moderator will ask if there are any more questions or comments. If everyone in attendance chimes in with “not me,” “no” or any other similar response, it can create chaos and clutter. It is for this reason that it is best not to say anything at all, unless you have a real question or comment relating to the meeting.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
If you are using web conferencing in order to promote a company, service or product, a strong call to action that motivates your readers to want what you are offering is strongly recomended. By including a strong call to action, you web conference will make your listeners feel the urgency in why they need to purchase or take a closer look at your products and services. Furthermore, this will also highlight the importance and overall value that your subject offers. Lastly, make sure your message is clear enough that your audience understands what you are trying to convey.
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
There is a delicate balance between advertising too early and waiting too long. The best time to begin your webinar marketing campaign is about two weeks prior to the event. You can continue your marketing efforts up to 24 hours before the event begins. However, you can still send reminders to attendees who signed up as little as a couple hours before to ensure they don’t forget to attend. You may also want to automate these notices so you can reach your audience, even if they are on the other side of the globe.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
When conducting an audio conference, it is recommended that the host creates a list of all individuals that are to attend the audio conference prior to the event, and make a note of the names of people as they join. By doing so, the host will know when everyone who is expected has arrived begin by checking off names as the individuals connect. This will help clear up any confusion on if everyone is present and will give the host an exact point that he or she can begin the audio conference.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
Often times when a presenter continually refers to an outline, a particular diagram or piece of information that the audience can’t see or participate in this, the situation causes confusion and can often times lead to increased levels of frustration for all. This often occurs when the information was earlier in the presentation and is being referred back to.
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Whether you only have a website or you also have a blog, publicizing your webinar through your own sites can be extremely effective. People who already trust you are visiting your site every day. Make sure you place the information about your event in a prominent place where everyone can see it. Lastly, creating an exciting press release can also be a great way to reach out to potential attendees through the Internet.
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Tags: webinar tips, webcasting, webinar, webcasting tips, Webinar Dos and Donts, teletips, webinar best practices
It can be tempting to start talking when you have something to say on a conference call, but it is important to wait your turn and avoid the temptation to interrupt the person currently speaking. The reasons for this are actually two-fold:
First, there are some conference bridges that are configured only allow one person to talk. As such, if you begin talking while someone else still has the floor, there is a good chance that you may unknowingly cut the speaker off before they are done speaking. Second and more importantly, waiting your turn is really a simple matter of politeness and conference call etiquette.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
When you have more than several people on a web conference, it is easy for multiple people to want to share their ideas, push slides and speak at the same time. However, when you have too many people who have presenter features such as controlling slides and annotation tools, a sense of disorganization and chaos can quickly overcome your meeting. For this reason, if your web conference requires the use of several presenters make sure to plan the flow of the meeting and coordinate roles prior to your event start time. Remember, by keeping control and limiting the number of presenters, you are reducing the chance of unauthorized use of a web conferencing features and disruptions within the meeting.
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The data you collect should fall into one of five categories: demographic, interaction, sentiment, engagement or consumption. Once you establish the data fields within these categories, it is important to consistently use them throughout every virtual event for the best results. It is best to avoid free text entries that are difficult to categorize. With consistent data fields, you will be able to more accurately track behavior across multiple online events and build a profile of who your audience is and how they are most likely to interact with you.
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When people normally have a conversation, the intent, emotion, and attitudes of the speaker are generally and primarily decoded through body language. However, when you're on the phone conducting an audio confernce, you do not have the luxury of utilizing body language and as such must depent on your tone of voice. With this in mind, it is suggested that when on a conference call use words that label your emotions so that no one is in doubt how you feel. For example, "We were incredibly grateful and extremely moved by the overwhelming support being provided by the community in the dire times after the winter storm."
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
Running late happens, but do your best not to be late for any web conference meetings. It is always best to arrive about five to 10 minutes early so you can become comfortable with the web conferencing software being utilized. This also allows the meeting to start on time and avoids the distraction of late entrants. Another recommendation is to send an “I’m here in case you want to join early” email to the entire attendee list. Make sure to include all the log-in details and instructions again, to make the information easily available to your participants.
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If your company has collected contact information from potential and current customers, you can use this list when publicizing your webinar. Send out emails to everyone on your list to announce your event. In some cases, you may wish to send out more than one notice, such as two weeks before, one week before and even the day before the event. In most cases, three well-spaced emails are the most effective.
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While on a conference call always make sure to state your name when making a comment and also when asking or answering a question. For example, “This is John. In response to your question...”. By following this simple rule, you will also help your others to recognize your voice sooner. Lastly, it will also help in making your conference call experience feel less technical and more personal, overall.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
Take the time to schedule a mock web conference before your live conference where you can practice your presentation before doing it live. This will give you a chance to become familiar with the materials you are presenting as well as the location of files you plan to show to your audience. Practicing will also give you more confidence when you are live in front of your participants.
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Some businesses set high goals for their webinars. While there’s nothing wrong with wanting a large turnout, you need to have realistic expectations to avoid disappointment. Understanding your expectations will help you measure your success against the goals you set for the webinar. When you have realistic expectations for your webinar, you will have an easier time with the follow-up plan. Remember, webinars are more about building relationships and generating interest than creating a massive explosion in your sales.
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If you are the phone conferencing organizer, put together a clear agenda for the meeting and make sure everyone receives a copy prior to the start of your meeting. It is recommended to include the agenda with a reminder email about the phone conference, to help ensure it is received by your participants. Once the conference call begins, follow that agenda as closely as possible to keep yourself within time constraints. When other people will be presenting, make sure you delegate their roles ahead of time so all speakers can be fully prepared.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
During the web conference, make sure to check in with your audience periodically. This can be done by asking questions such as: “Does anyone have any questions so far? Does everyone understand? or Can you think of a way to implement this strategy in the workplace?” This helps to ensure the attendees are attentive, and to see if they have any questions, at the same time. When you do not receive a response from your audience, it can be taken as a sign that they are uninterested or that the information being presented is not being understood. As such, make sure to get an idea of your audience’s interest levels throughout the web conference, and adjust your presentation as needed.
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One of the most important webinar best practices is to put out content that relates to your webinar to attract attention to it. This content should cover the same topics and offer insight and create intrigue in your readers. The goal is to push your readers to your landing page so they can sign up for your webinar.
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When conducting an audio conference, it is important to designate one person to moderate and lead the call, to have it run more smoothly.The person you designate to moderate the conference call will ensure the meeting stays on track. Business professionals run busy lives, so time is of the essence. As such, it is important to keep the meeting within the designated time constraints to avoid conflicts with anyone’s schedule. This is especially important when there are a large number of people on the call. If everyone wants to talk, the call can easily run too long. By having one person moderating the call, everyone will have a chance to talk in an organzied manner.
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Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
This particular web conferencing tip applies to you regardless if you're a moderator or a participant. When conducting or participating in a web conference, your location and environment are key. A loud environment will be distracting for all that are attending your web conference. As such, try to locate a room with a door and make sure the door remains closed for the duration of your web conference. In addition, it is suggested that you imagine that your office the stage for your meeting and that your participants make up the audience which is in the room. Make sure you don't say anything, do, or wear anything that you wouldn't in real life. However, it can be difficult to find a quiet spot in an office environment from time to time. If you find yourself in this situation or are working in a cubicle, put a sign up saying that you are participating in a web conference, as this will help make those around you more aware of their noise levels.
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Tags: best practices, web conferencing, web conferencing tip, teletips, Infinite Conferencing
