When people normally have a conversation, the intent, emotion, and attitudes of the speaker are generally and primarily decoded through body language. However, when you're on the phone conducting an audio confernce, you do not have the luxury of utilizing body language and as such must depent on your tone of voice. With this in mind, it is suggested that when on a conference call use words that label your emotions so that no one is in doubt how you feel. For example, "We were incredibly grateful and extremely moved by the overwhelming support being provided by the community in the dire times after the winter storm."
Audio Conferencing Tip: Use Emotionally Expressive Words
Posted by
Amit Rathee on Tue, Nov 19, 2013 @ 02:46 PM
Tags: phone conferencing, audio conferencing, teletips, conference call, audio conferencing best practices
