What do you do when you want to feature a guest presenter in your webinar but he or she speaks broken English? It’s one of the dilemmas you may face as a marketer when planning webinars that involve experts in a particular subject matter.
Tags: webinar tips, effective communication, Communication Software, online communications, webinar, communication platform, Online meetings, online collaboration, collaboration platform, closed captioning, Software, audio conference
Meet one of your customers, Joe. Joe is profoundly hard of hearing, which means he is incapable of registering any sound under 91 decibels. This means that it is very difficult—if not impossible—to communicate with Joe over the telephone.
Tags: communicating, effective communication, Communication Software, online communications, communication tool, communication platform, Online meetings, online collaboration, closed captioning, communication tools, Software, communication
With the increasing laws that address the requirement to use closed captioning, many businesses and other entities are wondering whether they need to provide closed captioning. In short, there are only a few exceptions when it comes to exemption from closed captioning. This means most English and Spanish programming in the United States must follow the regulations that took effect in 1998 through the passing in Congress of the Telecommunications Act of 1996. Over the years, the requirements have continued to increase.
When Section 508 was passed, it created a requirement for all federal government agencies to make their communications more accessible to people who have disabilities. This includes all electronic and information technology. This Section was created to help eliminate the barriers that can keep people with disabilities from obtaining important information everyone else has access to. It was also intended to help agencies develop new technologies to provide information in a way everyone can benefit from it. These requirements mean every federal agency must ensure all employees and the general public, regardless of their disability, must have comparable access to training and informational media, including webinars and on-demand videos available on a website, so everyone is equally informed.
When you create your Onstream webinar, you may be so focused on making sure your webinar contains quality information and appeals to your audience that you may not think about who may be viewing your webinar. It is often easy to assume that everyone who will watch your webinar will also be able to hear it. But what about those who are hearing impaired? If you don’t take steps to add closed captioning to your webinars, you are shutting out a portion of your potential audience, which can limit your reach. Instead, you need to find ways to reach those who are hearing impaired.