Web Conferencing Tip: Start Small

When you throw a long, involved question at your audience from the start, it is going to take them much longer to become familiar with the chat feature. Instead, ask something simple and short at the beginning of your web conference, such as their names or where they are from. This allows your audience to find the chat box, learn how to use it and practice responding before you require them to create a longer, more involved answer. Lastly, you should also recognize at least a few of the responses verbally so you can show your audience you are really reading what they write.